Customer news and notices

Looking for the latest updates? Our customer news section keeps you informed about service changes, upcoming events, customer stories, and more.

Support for you

If you're struggling with debt, work, benefits, household bills or using the internet, we can help.

Community Foundation

We're setting up a Community Foundation to deliver £100m of investment across our communities.

Learn more about the Community Foundation

Rent or buy

We offer quality homes to rent or buy across London and the South of England — including social housing, discounted and private rentals, and homeownership opportunities through Shared Ownership.

Buckskin and South Ham

We want to invest in this part of Basingstoke, hear what local people have to say, and work together to shape a plan for the future that improves the area and creates more opportunities for everyone.

Developing homes

We've got plans to invest £7bn into new and existing homes over the next ten years.

Learn about our Investment & development strategy

Featured articles

Read our latest press releases and news for customers

Press release

SNG supports first ever Didcot Youth Fest

Around 500 young people came to Didcot’s first ever youth festival which was held at the Cornerstone Arts Centre. 

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Blog

High temperature heat pumps could be the gamechanger we need for retrofit

SNG’s recent pilot with Mitsubishi Electric shows that heat pumps can be fitted with legacy pipework. Our Technical Director, Richard Young, explains how this is an exciting development.

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Press release

Stockwell Park streets transformed into tree lined avenues as regeneration enters final chapter

Clutter and cars have been replaced by greenery and artwork following the completion of street improvements in Stockwell Park, Lambeth by SNG.

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News

Tenant Satisfaction Measures 2025

We measure our performance against TSMs, introduced by the Regulator of Social Housing (RSH) in 2023. Our results for 2025 reflect some key service improvements we've made over the year.

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Press release

SNG shares affordable housing plans for former Basingstoke head office 

We’re inviting local residents to share their views on our proposals for the delivery of affordable homes at the site of our former head office, Saxon Court.

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Press release

SNG delivers 158 affordable homes next to Central Middlesex Hospital

We've completed the delivery of 158 affordable homes next to Central Middlesex Hospital in Park Royal, London Borough of Brent.

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